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Repair Turn-Around-Times

• Advanced Replacement: A spare pool of your ADC equipment is maintained by Ryzex and replacement devices are shipped the day the need arises.
• Immediate Replacement: Shipped within 1 day of reporting issue.
• Contract 3-day: Once the equipment is received, it is repaired and shipped back within 3 business days.
• Contract 5-day: Once the equipment is received, it is repaired and shipped back within 5 business days.
• Extended Service: Once the equipment is received, it is repaired and shipped back within 7-10 business days.
• Flat Rate: Once the equipment is received, it is repaired and shipped back within 7-10 business days.
• Time and Materials: Once the equipment is received, a quote for repair fees is sent to the customer within 7 business days. Repair turn around times depend on parts availability.

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