Our Privacy Policy
Ryzex is committed to protecting your privacy. We recognise the responsibility and duty of trust and care that you place in us. This policy describes our practices regarding personal and account information collected through our website. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, email address plus any other information that personally identifies you, including industry, the number of employees at your company, purchase history, or any other information that would permit us to contact you, and “we” and “us” means Ryzex as well as its affiliated companies.
We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.
Your Consent
By using our website, you consent to the collection and use of this information by Ryzex.
The Information That Ryzex Collects
Browsing
- We may use "cookies" to help us process your order and to customise information that we may present to you. A cookie is a small text file that does not personally identify users, although it does identify a user's computer. Cookies do not pose a threat to your computer, and they do not contain viruses. Most web browsers automatically accept cookies, but you can change this feature in your browser
- We collect your IP address to measure our website traffic and to help provide a relevant browsing experience.
- If you come to our website after having visited a page that contained Ryzex online advertising, we may collect the location of the online advertising using files provided by a third party advertising server. The files are used to identify cookies placed when you visited the page with our advertising and do not collect personal and account information.
- If you come to our website via a link, we collect the location of the link that referred you.
- We collect information about the browser you are using to help optimise our website for visitors.
- We keep track of pages you visit to help provide you with a better browsing experience.
Online Forms, Promotions, Online Surveys & Announcements
- If you decide to submit an inquiry form, participate in an online survey, subscribe to an email list, enter a contest or use one of our other promotional features, we may collect your name, company name, address, email address, phone number and other pertinent information to contact you about your request, administer the contest, tabulate survey results or add you to subscriber lists. Information collected varies depending on the activity.
Email
- We collect your email address, the email address of the person to whom you are sending the information and any other contact information you may have provided in order to respond to your communication.
How We Use Information
We analyse browser information to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor Ryzex.com to make it more effective.
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and otherwise described in this policy.
We may occasionally send you promotional or product and service information and act upon the information as part of our standard business practices. If you do not wish to receive electronic promotional information, you may opt out of future communications by following the instructions in the email communication, contacting your account manager or by sending an email to nopromotions@ryzex.com.
Ryzex does purchase commercial information from third parties such as industry, company size, number of employees, annual sales, etc. We may use this information along with your personal or account information to customise our offerings to you or for our own internal use.
As a global organisation, data we collect may be transferred internationally throughout Ryzex’s worldwide organisation. Ryzex does not sell or rent customer lists. Ryzex may collaborate with our strategic partners to offer special services to our customers, in which case we might share customer information such as, but not limited to, company, names, telephone numbers and email addresses of our customers with those partners.
Ryzex may disclose personal information if legally required to do so or if necessary to comply with legal process served on Ryzex, to protect Ryzex rights or property or to take emergency action to protect the personal safety of users of the Ryzex website or the public.
Links to Other Sites
The Ryzex website includes links to other sites we think you might be interested in. Ryzex is not responsible for the privacy practices or the content of such sites. Be aware of where you are at all times!
Removing Your Information
If you give Ryzex your contact information over this website, and you wish to have your name removed from Ryzex’s promotional database, please send us an email to nopromotions@ryzex.com, and we will remove your name.
Changes to Our Privacy Policy
If we change our privacy policy, we will post the changes on this page.
Contacting Us
Ryzex welcomes your questions and comments relating to this privacy policy or site, please email us at corporate.admin@ryzex.com, call 800.999.2995 or mail us at:
Ryzex Inc.
Legal Department
4600 Ryzex Way
Bellingham, WA 98226 U.S.A.